Step 1: Pre-Inspection
Richard will complete a walk-through inspection with you to identify carpet history and construction, soiling conditions and potential permanent stains.
Step 2: Furniture moving and Pre-vacuum
Dry soil is removed by a thorough vacuuming. Removing dry soil is one of the most important steps in the cleaning process. Furniture is moved on gliders so not to pull on your carpet.
Step 3: Pre-condition
A preconditioning agent is applied to break down traffic area soil and other spots for a more thorough cleaning.
Step 4: Pre-Spot (if required)
Difficult spots are pre-treated with special cleaning solutions to increase the chance of removal.
Step 5: Pre-Groom
Your carpet will be pre-groomed with a carpet groomer or rotary cleaning machine (depending on soil level) to further loosen traffic area soil.
Step 6: Extract and Rinse
Once the soil has been loosened, our Twin Vac, High Powered hot water extraction cleaning process will thoroughly flush the carpet pile. Pressure and heat are regulated to prevent the carpet from being over-wet. We go around all edges with an edging tool to ensure your carpets look their best.
Step 7: Post Spot Treatment
If any spots are not removed during the cleaning process, specialty spotting techniques are employed.
Step 8: Protection is added (optional)
A fluorocarbon, water or solvent based, stain and soil repellent that protects carpets against oil and water based stains and repels dry soil thus improving the carpet’s appearance after vacuuming.
Step 9: Post Groom
Your carpet is groomed with a professional groomer so that the pile of your carpet is standing tall when we leave. Post grooming helps the carpet pile dry faster and in the right position.
Step 10: Post Cleaning Inspection
Richard will walk through your home with you to point out the cleaning results and make sure that you are completely thrilled with the job. If you have any questions or concerns, please let our Richard know during this time. We want to be sure that you are 100% satisfied before we leave.