Expert Carpet Cleaning for the Hampshire Area

Hello, We're Richard and Michelle, When You Book with Us — It's Always Us Who Do the Work in your home or commercial setting bringing with us over 20 years of experience


We are members of the Buy With Confidence scheme, meaning we are approved by Trading Standards and Advanced Members of the NCCA

For Feedback See: Trading Standards and NCCA (National Carpet Cleaners Association)

A man and a woman are posing for a picture in an empty church with a cross on the wall.

Professional Carpet Cleaning, Tailored to You

Richard and Michelle are the proud owners and operators of their own family business. With over a decade of experience—totaling 20 years between them—they stand apart from national companies that utilise local operators. Our service is tailored to your needs, providing you with an honest, upfront price instead of a base rate that can leave you with unexpected add-on costs. We take the necessary time to ensure optimal results while carefully protecting your home and its surroundings. Instead of relying on a single chemical or process, we use a comprehensive approach for cleaning your carpets, ensuring they remain long-lasting, aesthetically pleasing, and fresh.


Our equipment is meticulously maintained, which is crucial; for instance, a malfunctioning vacuum could leave your carpets wetter than desired. We also offer a range of services including stain removal, stain protection, de-infestation, and allergy cleaning.


More on how we clean your carpets is below

Carpet Cleaning Machine
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Carpet Cleaning Services Across Hampshire

At Hampshire Carpet and Upholstery Care, we know that no two carpets are the same. Fibre composition, construction, installation method, age, soiling level, and even past cleaning history all influence how a carpet should be cleaned. A “one-method-fits-all” approach risks shrinkage, rapid re-soiling, texture damage, and detergent residues—so we never take that risk.


That’s why every job begins with a detailed on-site survey (this can be completed on the day), allowing us to identify the safest and most effective cleaning method for your specific carpet.

Our Specialist Cleaning Methods


We use a range of industry-approved, manufacturer-recommended cleaning systems, including:

  • Hot Water Extraction (Steam Cleaning)
    The most recommended method by carpet manufacturers. Deep cleans fibres, removes contaminants, and restores comfort.
  • Low Moisture Cleaning
    Ideal for maintenance cleans, commercial environments, and moisture-sensitive carpets. Fast drying and extremely effective.
  • Dry Carpet Cleaning
    Zero drying time. Perfect for delicate fibres, sisal, seagrass, or situations where downtime must be avoided.

Unlike some services that leave sticky residues behind, we always rinse and neutralise the fibres. Your carpets are left fresh, soft, residue-free, and ready to use much sooner.


A Carpet Cleaning Service Designed Around You

Whether it’s a single lounge, a full property, a high-end wool carpet, or durable synthetics, our service is always:

  • Professional
  • Convenient
  • Tailored to the fibre and construction
  • Backed by industry training and real expertise

Why Hampshire Carpet and Upholstery Care?

What Sets Us Apart

✔️ Multi-step cleaning process for the best possible results

✔️ Trading Standards Approved – Buy With Confidence

✔️ Advanced Members of the National Carpet Cleaners Association (NCCA)

✔️ IICRC-Certified Technician – trained to international standards

✔️ Family-run – no subcontractors, no rushed work

✔️ Fully insured, including treatment risk & accidental damage

✔️ Specialist equipment for deep cleaning and rapid drying

✔️ Child- & pet-safe products – eco-friendly and non-toxic

✔️ Honest, no-obligation quotations carried out at your home

Experience and Expertise You Can Rely On

Since launching the business in 2014, Richard has continually invested in advanced training, fibre-specific chemistry, and specialist equipment to deliver results that last. His knowledge allows us to tackle everything from routine maintenance to heavily soiled, wool-safe, and stain-sensitive carpets.


“Every job starts with a proper survey. It’s the only way to choose the safest and most effective method for your carpets. My aim is always to leave them looking their best—and lasting longer—without cutting corners.”
– Richard


Request Your Free Online Carpet Cleaning Quote


We now offer detailed quotations via email, making the process quicker and more convenient for busy households.

Simply send the following to richard@hampshirecarpetcare.co.uk:

  • Photos of each area
  • Approximate room measurements
  • Any concerns (stains, odours, wear patterns, fibre type if known)

From this information, we can assess the carpet type, soiling level, and the safest, most effective cleaning method — allowing us to provide a clear and accurate quotation without the need for an on-site visit.


If a physical survey is required for a specialist situation, we’ll let you know. However, in most cases, our online quotation process is completely sufficient.

Once you're happy with the quotation, we’ll arrange the booking and confirm timings — usually within a few weeks, or sooner where possible.


A man is using a machine to clean a carpet in a hallway

How we get your carpets cleaner

1

Pre-Inspection

Richard will conduct a walk-through inspection with you to assess the carpet's history and construction, evaluate soiling conditions, and identify any potential permanent stains.

2

Pre-vacuuming

A comprehensive vacuuming removes dry soil effectively. This step is crucial to the overall cleaning process. To prevent any pulling on your carpet, furniture is carefully moved using gliders.

3

Pre-Conditioning

A preconditioning agent is utilised to decompose soil in traffic areas and other spots, facilitating a more comprehensive cleaning.

4

Pre-Spot

Challenging areas are treated in advance with specialised cleaning solutions to enhance the likelihood of successful removal.

5

Pre-Groom

Your carpet will undergo pre-grooming using either a carpet groomer or a rotary cleaning machine, depending on the level of soil, to further agitate and loosen soil in high-traffic areas.

6

Extract and Rinse

After the soil has been loosened, we utilise our Twin Vac, high-powered hot water extraction cleaning process to effectively cleanse the carpet pile. Both pressure and heat are carefully controlled to avoid over-saturating the carpet. We also use an edging tool along all edges to guarantee your carpets appear in their best condition.

7

Post-Spot

If any stains remain after the cleaning process, specialized spotting techniques are utilised.

8

Protection is added (optional)

An oprional fluorocarbon protector is applied, whether water or solvent based, serves as a stain and soil repellent that shields carpets from both oil and water-based stains while repelling dry soil, thereby enhancing the carpet's appearance post-vacuuming.

9

Protection and Grooming

Your carpet is expertly groomed by a professional, ensuring the pile stands tall when we finish. This grooming process aids in drying the carpet pile more quickly and in the proper orientation.

10

Post Cleaning Inspection

Richard will accompany you through your home to showcase the cleaning results and ensure your complete satisfaction with the job. If you have any questions or concerns, please share them with Richard during this time. We want to guarantee that you are 100% delighted before we depart.